All webchat staff are either helping other people or are not logged in right now. We do offer 24 hours a day, 7 days a week support by telephone. Our telephone staff are standing by for your call now. You may either ask your question below by filling in the below fields and this will be submitted to us automatically and then we will email you back with our reply - or simply call us now at 800-509-1730 (the International number is 973-692-1990). All information is kept confidential. Either way, we look forward to answering your questions! Thank you!